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The customer clicks a link on your
own website ( or run it from an email
attachment, from disk, or one of many other possible
scenarios )
The customer selects "Run" 2 Times
When the
customer clicks "Start Session" they will
choose "Run" which will begin the Remote Support Session.
The customer picks a technician
Remote Support
can allow a single .exe file to connect to multiple
technicians or locations. The user must simply choose
the desired tech.
Simple as a
value meal. |